Shipping Policy
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Shipping Policy - the basics
Shipping Policy – HelloHappyStore.com
First off Hello!
thank you for shopping at HelloHappyStore.com! We’re so glad you’re here. Below you’ll find all the details about how we ship your magnetic bookmarks, budgeting tools, and more with care and efficiency.
Current Shipping Provider (Temporary Notice)
Due to the ongoing Canada Post service disruption, we are currently using a trusted third-party courier service to fulfill and deliver orders. This allows us to continue offering reliable shipping and timely deliveries across Canada and beyond.
We’ll update this policy once Canada Post operations return to normal.
We fully stand behind Canda Post! 🍁
Where We Ship
We currently ship to:
Canada
United States
and Australia.
Selected International destinations (please see checkout for options)
If you don’t see your country listed at checkout, feel free to reach out to us at [your email address], and we’ll do our best to assist you.
Processing & Delivery Times
Due to items being made to order.
Processing Time: 5-7 business days
Delivery Time (Canada): 4–10 business days (depending on location)
Delivery Time (USA): 7–14 business days
International Orders: Delivery times vary (typically 10–21 business days)
Please note: Delivery estimates may vary due to the alternate shipping provider and any customs delays beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We do our best to keep shipping affordable while ensuring your order arrives safely and in great condition.
We may offer free shipping promotions from time to time — keep an eye on our homepage and newsletters!
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information (when available). If you have any questions or concerns about your shipment, feel free to contact us anytime.
Delays & Disruptions
We appreciate your patience and understanding as we navigate this period of shipping adjustments. While we work closely with our third-party shipper to avoid delays, some shipments may take a bit longer than usual.
If your order hasn’t arrived within 15 business days (Canada) or 25 business days (International), please contact us at [your email address], and we’ll be happy to help.
Questions?
We’re here to help!
Email: shophellohappystore@gmail.com
Instagram: @thehellohappystore
Thank you for supporting our small business — we’re so excited to send a little happy your way!

