Shipping Policy
Hello, friend! 💛
Thank you so much for shopping with Hello Happy Store. Each physical order is packed with care and sent from Alberta, Canada.
Where We Ship
At this time, Hello Happy Store ships physical products within Canada only.
We do not currently offer shipping to the United States or other international destinations.
Digital products are available separately and do not require shipping.
Processing Time
Please allow 5–7 business days for your physical order to be prepared and packaged before shipment.
Business days do not include weekends or statutory holidays.
During launches, sales, holidays, or periods of higher-than-normal order volume, processing may take a little longer. If there is a significant delay with your order, we’ll do our best to keep you updated.
Shipping & Delivery
Orders are shipped from Alberta using Canada Post or another trusted Canadian shipping provider, depending on the size of the order, destination, and available shipping service.
Once shipped, Canadian orders typically arrive within approximately 4–10 business days.
Delivery times are estimates and may vary depending on your location, weather, carrier delays, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping costs are calculated at checkout based on your order, shipping destination, and available delivery options.
From time to time, Hello Happy Store may also offer free or discounted shipping promotions.
Tracking
If tracking is included with your selected shipping service, you will receive your tracking information by email once your order has shipped.
Some lower-cost shipping options may not include tracking.
Please Double-Check Your Address
Please make sure your shipping address is complete and correct before submitting your order.
Hello Happy Store is not responsible for delays or packages returned because an incorrect or incomplete address was provided at checkout.
If you notice an error shortly after ordering, contact us as soon as possible at shophellohappystore@gmail.com and we’ll do our best to correct it before your order ships.
Delayed or Missing Orders
Sometimes packages take a little longer than expected.
If your order has not arrived within 15 business days after shipment, please contact us at shophellohappystore@gmail.com and we’ll be happy to help look into it.
Questions?
Have a question about your order or shipping?
Email: shophellohappystore@gmail.com
Instagram: @thehellohappystore
Thank you for supporting Hello Happy Store. Every order means so much, and I’m so excited to send a little happy your way. 💛